In recent years, we hear more and more of cyber attacks on social profiles by certain named individuals hacker. Among the social networks most affected by these attacks there is certainly Instagram. In case your Instagram profile has been stolen, one essential thing to do is definitely contact support of the famous photographic social network. If you don't know how to do it, in this article we will show you how to contact instagram for stolen account.
It should be noted immediately that the email [email protected] no longer exists (and there are no emails for Instagram contacts, whoever tells you otherwise is trying to cheat you), so don't try to send emails to that address because you will receive an error message. The procedure to follow is another and I'll explain it to you right away.
The only procedure to contact Instagram
All you need to do to contact the Instagram help center is:
- Go to the login screen (via app), tap Forgot password?.
- Now tap "Do you need further assistance?”Under the button NEXT and follow the on-screen instructions. You will have to be faced with a similar screen:
At this point, follow the on-screen instructions to recover the account. If you still can't recover it and want to contact instagram, then you have to click on the item "I can't access this email address or phone number"And in this way the following screen will open:
Here, this is the screen that will allow you to talk to Instagram. You can explain your problem (in english but they could answer in English) and, most of the time, to confirm your identity you will have to send a photo of yourself with a code written on a clearly visible sheet in your hand, or provide identity documents.
This procedure is very useful especially when someone hacks or steals your Instagram profile.
Recover the account from Android
In the event that other information has been changed or you are unable to change the e-mail address, you can use a feature present in the official app of Instagram.
If you own an Android smartphone or tablet, consider the steps below:
- From the software login screen, press on Log in and then on Get help with logging in found under the button Log in.
- On the next screen, type the username, telephone number or l 'email address and press on NEXT.
- At this point, tap on the item Send an email so as to receive a message directly from the support team of the popular social network containing the procedure to follow to get back the stolen profile by hackers. Alternatively, click on Send an SMS (if you have linked a phone number to the account where you will receive recovery instructions) or on Accedi con Facebook if you use the blue social network account to log in to Instagram.
Recover the account from iPhone
If you have a melafonino (or a iPad if you use the resized app), you can restore the account by following the steps below:
- From the Instagram login screen, press on Forgot password? to access the screen Problems logging in?.
- In the next step, you have 4 choices to choose from to try retrieve the profile by contacting Instagram: username, email address, phone number or Facebook account. In the first two cases, press on the card Username, type lo in the field username or l 'email address associated with your profile and press the button Send the login link. In the third case, tap on Telephone, enter the telephone number in the appropriate field and press on Send the login link. In the fourth case, however, tap on Accedi con Facebook to retrieve the profile of the photographic social network using that of Facebook.
The steps listed above are also valid for theapp for Windows 10.
Retrieve the account from the website
You are still wondering how to contact instagram for stolen account? If you are on a computer, you can use a page of the social network's Internet portal to contact (indirectly) the support team.
Let's see the steps to follow:
- Open your default browser, connect to the page Problems logging in? and fill in the field Email, phone or username by entering the e-mail address, username or telephone number linked to yours Instagram account.
- Once this is done, press the button Send the login link to try to retrieve the profile.
Recover the forgotten password
If you think your account is being hacked but luckily you are still able to log in, then we recommend that you change Password or request to receive a reset email, revoke access to third-party apps connected to your account e enable two-factor authentication from Settings.
To recover lost username and password, the procedure is as follows:
Android
- On the login screen, tap Assistance with access under Log in.
- Select Use username or email, Send an SMS o Accedi con Facebook.
- Enter the information and follow the onscreen instructions.
iPhone
- On the login screen, tap Forgot password? sopra Log in.
- Toccata Username o Mobile phone.
- Enter your email address, username or phone number, then tap NEXT.
Other solutions
In the first case, you can change the password by pressing thelittle man bottom right, then sui 3 dashes present at the top right and then on the Settings, which you find below. After that, tap on the item Password in the section Account, fill in the required fields and tap on ✓ at the top right to confirm the change. To change the security key via e-mail, however, you can use the page Problems logging in? linkata poco fa.
To revoke access to third-party apps, you can use the section Authorized applications of the website (also accessible from smartphones and tablets using a simple browser) and pressing the button Revoke access placed under the suspicious application. Finally, to activate two-factor authentication, in order to enjoy greater security, refer to our dedicated guide.
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