Facebook is not working and you are there at try and try to log in again but without obtaining any positive results. You have problems logging in, maybe the Facebook application on your smartphone does not open or your profile is blocked. Whatever the cause of the malfunction, you need to understand if the problem is due to your connection, your device or if there are momentary problems in Facebook that do not depend on you.
So, if Facebook won't open and you are groping in the dark then by reading the following causes and possible solutions you will be able to understand how to solve the problem. You understand that the reasons why Facebook does not work can be so many: we will try to show you the most frequent anomalies and what to do when this happens.
Check if it's a Facebook problem and not yours
The first thing to do is to understand if the problem of the Facebook malfunction depends on you or simply on Facebook itself. Maybe there is an anomaly in progress, the Facebook servers are not working well or anything else that is beyond your responsibility.
How to understand, then, if Facebook has a problem that does not depend on you? Simple: consult this downdetector page and look at the graph of the last 24 hours: if there are important peaks and highs, it means that something is wrong. At the top, it is also sometimes diagnosed if there are any ongoing problems.
What if the problem is me?
If, on the other hand, the problem seems to be only yours, the first thing to do is to try if you find the anomaly on all devices and other browsers. Try, for example, such log in to Facebook from your browser using the incognito or private mode of your browser (therefore not via the official app): if Facebook still does not work, it is very likely that the problem is either the Facebook servers or your connection, perhaps slow and congested at that moment.
If, on the other hand, you are able to browse from the browser but the Facebook app still does not work, you probably have to or clear the cache (if you have Android) o reinstall the app (if you have iOS). If, on the other hand, the app works but the browser does not, try deleting the browser data and some extensions that could lead to problems.
Log into Facebook from alternate versions
To make sure that maybe the problem isn't yours WiFi connection or network you can try to access Facebook through alternative (often lighter) versions that use different servers that should work when Facebook is usually down or has momentary problems.
Here are the alternatives:
- https://m.facebook.com (versione mobile di Facebook, per i cellulari)
- https://touch.facebook.com (come la precedente)
- https://mbasic.facebook.com (versione Facebook per cellulari di prima generazione)
- https://0.facebook.com/ (versione per alcuni operatori cellulari)
- https://beta.facebook.com (versione di Facebook che utilizza server alternativi dove sono in test nuove funzionalità).
If none of these alternatives work (you have to use a browser, even from a smartphone or tablet) then Facebook is probably not working and there are some momentary problems that do not depend on you.
Connection and network problems
In many institutions or companies, Facebook is often blocked by network administrators to prevent employees or users from chatting during working hours. In this case you can work around the problem by trying to connect to one of the addresses we have listed above, it should be enough in most cases.
If it still doesn't work, try I will change DNS or access Facebook via Proxy, using services perhaps such as:
- https://proxify.co.uk/
- http://anonymouse.org/anonwww.html
All you have to do is enter the Facebook address and browse through these Proxy services.
Profile locked or disabled
If you enter Facebook and you are faced with a message that warns you that yours account has been disabled, then the problem is that for some reason Facebook has punished you by closing your account. Sometimes the block can be temporary because you will have to provide information to Facebook that will make sure that you are the owner of the account. Other times, Facebook disables profiles following reports from other users and the block can be permanent or temporary.
Whenever a Facebook profile is disabled, an e-mail is sent to the registration address where the reasons for the block and how to contact support are explained. Then follow the instructions given to you, contact Facebook and you will know if you can get your account back.
You can also contact Facebook directly This Page or with this other (to be used only when Facebook wants to know the confirmation of your identity and will ask you to send documents such as passport or identity card).
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Facebook not working: causes and solutions
