[Android] Block on "This device has been reset" message | androidbasement - Official Site

This device has been reset. To continue, sign in with a Google account that was previously synced on this device

In this article we will try to understand the meaning of the above message, when it occurs and how to bypass it in order to continue using the Android device.

• Part 1. When and why 'This device has been reset' message appears
• Part 2. How to Bypass the "This device has been reset" lock

Part 1. Causes of 'This device has been reset' message

To avoid encountering this error again, you must first know why it appears on the screen. As you know, when setting up a new Android smartphone, the first thing that is asked is to log into your Google account on the device. From then on, the device will have one or more security measures for the screen lock.

However, if the mobile device is reset or formatted and turned on again, the smartphone will ask for the Google account that was synced to the device. This is where the message “This device has been reset. To continue, log in with a Google account previously synchronized on this device ”. This type of protection is called FRP block ie Factory Reset Protection: it is a protection that allows the device to be reset only after entering the data of the Google account associated with that device.

Part 2. Bypassing the "This device has been reset" lock

This protection is certainly very useful to prevent anyone from resetting the device and then reusing it without problems. However, it can become a hassle if you've accidentally bought a second-hand phone or forgotten your Google account details (it happens unfortunately). Below we will see some solutions to bypass this block and the error message “this device has been reset”. Let's see in detail what they are.

Method 1. 4uKey for Android

If you want to get past the lock screen with the message “This device has been reset”, you may have to rely on some third party software. The tool we recommend is 4uKey per Android. In just a few minutes, this program will get around the error and help you get full access to your Samsung phone.

First, you need to download 4uKey for Android on your computer. When you're done, install it and use a USB cable to connect your phone to your computer. Then select the function "Remove Google Block (FRP)".

Put your device in recovery mode. Tap "Start" and select the correct device name. Next, tap “Next” and go to the next step.

The device will enter recovery mode. Make sure your device is connected to your computer throughout the process.

Once the mobile / tablet is in recovery mode, tap "NEXT”And choose the correct information.

The next thing to do is to put the device in download mode. Follow the onscreen instructions.

Once the device is in download mode, the program can find the suitable firmware package.

At this point, 4uKey for Android will ask you to put the device back into recovery mode. The steps will be displayed on the screen. Follow them until the "NEXT”Turns gray to blue.

After entering recovery mode for the second time, the downloaded firmware file will be automatically detected by 4uKey for Android. At this point the FRP lock will be permanently removed.

Done!

Method 2. Contact Samsung Support to have Google account verification removed

Instead of using a third party program, you can try to get in touch with customer support Samsung to ask for that block to be removed and get rid of the “this device has been reset” message. You can speak to available operators via phone call, email or chat. Additionally, Samsung support is accessible via the Samsung Members app on Samsung mobile devices.

However, this method may not work for people who have just bought a second-hand Samsung device and cannot provide some details about the device itself. If so, you may need to go back to using 4uKey for Android described above.

Additional FAQs

Q1. How do I bypass previously synced Google Accounts?

The best choice is to ask the previous owner of the device to sign in with their Google account and then log out. Also, you can bypass previously synced Google Accounts using one of the third-party programs designed for the purpose. Alternatively, you can take advantage of the factory reset feature.

Q2. Does factory reset remove Google account?

Yes, a factory reset will delete all data on your device, including your Google account. However, you will need your previously synced Google account details.