If you are having trouble playing videos on the Windows 10 operating system, we recommend that you read the following information as we will talk about How to fix green screen while playing video on Windows 10?
The most common is that errors such as blue screen appear with the 'dxgkrnl.de sys' error which can be fixed, but there are others which are less common errors where a green screen appears.
Green screen when playing video is one of the most annoying problems associated with playing multimedia material. Fortunately, most of the time it's something that can be easily fixed, as you'll see below.
Green screen when playing video
Windows 10 is not a bug-free system, in fact problems appear constantly, but fortunately most of them have solutions. One of the most annoying and common problems is it green screen when playing video, something that makes it impossible for you to view multimedia material on your computer.
This problem occurs most of the time in web browsers, so it's best to go to the options of configuration. In any case, whether this is the problem or not, we recommend reading the following guide where we will discuss this annoying problem in depth.
How to fix green screen while playing video on Windows 10?
In most cases, the green screen error when playing a video appears mainly when we surf the Internet, that is, on platforms like YouTube. This means that in most cases it is due to a configuration error in our browsers.
Realizing that most people use the Google Chrome or Mozilla Firefox browser, we have prepared a guide with which to eventually solve this annoying problem in each of these browsers.
Google Chrome
- The first thing you should do is open the Google Chrome browser, once there, press on the three vertical dots located at the top right of the screen.
- There you have to click on the option "Settings".
- All the system settings options that we can perform in the browser will be displayed. In this case, you need to press on the three horizontal lines located on the left of the screen.
- At the bottom of the screen that appears, you will find "Advanced settings", click there and now click "System".
- The system related options will be displayed on the screen, turn off the option "Use hardware acceleration when available".
Mozilla Firefox
- In the case of Mozilla Firefox, the first step is to open the application. Once there, go up "Options".
- Here you should find the "Performance" section, click this option.
- Since there are, many configuration options are shown on the screen, this time you need to turn off the option "It uses hardware acceleration, the side is available"
Another possible way to fix green screen when playing video on Windows 10
If the above methods did not work, it is possible that you have a problem related to the graphics card driver. Having said that, it would be better to update the drivers, an option that in the vast majority of cases solves this annoying inconvenience. To perform this configuration, proceed as follows:
- If you have a dedicated graphics card, you can download the drivers directly from the configuration application. In fact, both AMD and Nvidia usually tell us when there are updates.
- However, if you can't update directly from your graphics card app or you don't have a graphics card, you'll need to go to Device Manager.
- To go into Device Manager, the first thing you need to do is go to Start and type "Device management", once the result is displayed, click on it.
- All devices in the system will be displayed, click «Video cards».
- Once the graphics driver appears, right click on it and then choose the option "Update Driver".
- On the next screen, you need to click on 'Search for automatically updated driver software', after which the device update should begin.
In addition to the above, we recommend that you update DirectX to the latest version, a set of libraries that are essential for the correct graphical functioning of your computer.
The green screen problem can be very annoying, in any case with the previous methods it is solved in the vast majority of cases.
