The blue screen error, one of the most feared freezes on Windows computers. For many these screens mean that their computer is close to death, but it doesn't have to be, every error has its cause and most have a simple solution. Today we are going to show you how to fix blue screen error 0x000000C4 in Windows, but first we know what causes this error.
What are the causes of the 0x000000C4 blue screen error?
When a computer freezes and a blue screen appears, it is usually a sign that an error has occurred between the communication of the operating system and the programs that coordinate the operation of the computer's components. In other words, a kernel error of the operating system.
These errors cause the computer to shut down immediately because the operating system cannot continue to run and then perform a forced restart without saving the session data. However, every blue screen error has a alphanumeric code and a short description of the error.
These codes specifically identify the source of the error and the component that caused the error. In the case of the 0x000000C4 blue screen error, its origin lies in a error or violation of the verifier or tester of driver Of computer.
Many users have reported that this error occurred after installing the KB4056894 update and in most cases there is a crash of computers with older processors. However, the cause of this blue screen error is not always due to this update, so to fix it, we propose two procedures that you can take.
Solution 1: update the drivers
Since the 0x000000c4 blue screen error is related to the driver checker, one of the first steps to take is check if the drivers are up to date and in good condition. To do this, you have several options, but here we will explain how to do it via Device Manager, remember that you must have an active Internet connection.
- Step 1: Click the Start button, in the search box type "Device Manager" and open the application.
- Step 2: In the list you will see all devices on your computer, check if anyone has an exclamation mark next to the icon. This can tell you about an outdated or faulty driver.
- Step 3: Right-click on the marked device and select the "Update Driver" option. In the next window you can choose between an automatic or manual update.
- Step 4: Choose "Search automatically for updated driver software" to have Windows search for and download the appropriate driver.
You can perform these same steps with each of the devices and then confirm that all drivers are properly installed and working correctly. Also, you can use other methods to easily update your PC's drivers.
Solution 2: Uninstall the KB4056894 update
If after updating your computer's drivers you still get the blue screen error, you must uninstall the update patch which could cause the error. The process is a little more complicated, but here we explain it step by step.
- Step 1: Turn on your PC and press the F8 key several times to boot the system into the advanced boot options. Select "Repair Computer" and then choose "Command Prompt".
- Step 2: You need to know the drive letter where Windows is installed, for this you can use the command «dir» and the drive letter to check if the «Windows» folder is in the list that appears. Example: dir C:
- Step 3: Enter the following command to uninstall the update which has the error causing the blue screen.
- dism / image: c: / remove-package /packagename:Package_for_RollupFix~31bf385ad364e35~amd64~~7601.24002.1.4 / norestart
- Step 4: Wait for the process to complete and restart your computer. To prevent the failed update from being installed again, you can disable automatic Windows updates.
Hopefully, those solutions have hit the mark with the problem presented on your computer. There are also other blue screen errors that you can fix by following the instructions in our posts, such as registry error 0X00000051.
