Managing your medical appointments, not easy when you are active ... and it is good to meet this demand that several online supports allow you to make an appointment at any time.
More facilitate the management of appointments is also of interest to health professionals. Some doctors choose a secretariat, shared or not, others manage the appointment scheduling themselves and have to be disturbed during consultations. Making an appointment online therefore makes it possible to free up time and devote it to welcoming patients.
This is the objective pursued by the French platform Doctolib, which is developing its network throughout the country. 8 practitioners and 000 clinics are listed there, and have direct access to their agenda. Patients can make an appointment as soon as they are connected, choosing the times that suit them within the time slots offered: reminder functions prevent forgetting, while cancellations are notified in real time to the practitioner.
"The proportion of appointments made online is growing," explains Dr David Hamid, who practices in Strasbourg. And the reminder by SMS in particular avoids many oversights and allows you to considerably optimize your day ”. Explanations.
CCM: Can you present your activity? How long have you been exercising?
Dr David Hamid : “I practice my gynecology-obstetrics activity with a privileged orientation of gynecological surgery, since 2006 as a liberal. "
CCM: What did you find interesting and attractive about using a platform like Doctolib?
Dr D. H. : “The idea of relieving the secretariat from the routine of making appointments to redeploy accessibility to medical advice from assistants. Allowing active patients to make appointments outside of working hours is essential in today's internet age. "
CCM: What services do you use in particular?
Dr D. H. : “I organize myself with the Doctolib agenda, which can be viewed directly by patients and can be booked online. "
CCM: Does using certain services (appointment reminder, for example) allow you to avoid wasting time or patients, or to better manage your daily schedule?
Dr D. H. : “Yes, the SMS reminder in particular avoids many oversights and allows you to considerably optimize your day. No unexpected holes, the practice is more fluid. "
CCM: Have you ever had feedback from your patients on certain services - for example the possibility of making an appointment online whenever they want?
Dr D. H. : “Yes, daily. The patients are generally very satisfied and the proportion of online appointments is growing.
CCM: Concretely, how do you use the Doctolib platform? Is it easy and intuitive to use?
Dr D. H. : “The installation was entirely taken care of by the Doctolib teams and the integration into my practice was therefore done quickly. Getting started is easy. In case of concern, I have access to technical support. "
CCM: Does the cost of the subscription seem interesting to you compared to the advantages noted?
Dr D. H. : “In view of the use that this service generates with our patients, the return on investment is undeniable. The range of services is comprehensive and reliable. "
Landmarks
Doctolib
- Online medical appointment booking platform, which brings together 8000 practitioners (general practitioners and specialists),
- Founded in 2013 in Our country, the platform has offices in several cities of Our country and employs 220 people,
- It allows Internet users to make appointments with their doctors and specialists, and health professionals to manage their agenda online.
- Doctolib
Dr. Hamid
- Obstetric-gynecology in Strasbourg, liberal doctor since 2006,
- On Doctolib
