[Android] Play Store Not Working or Crashing? | androidbasement - Official Site

1. The time / date is not set correctly: sometimes, the cause of the Play Store not working is due to the incorrectly configured date and time. If the system time is incorrect, the application may have problems
2. Internet connection fluctuations: If the internet speed is too low or the connection is weak, the Play Store download may freeze at 99%.
3. Cache Issues: The cache can be problematic in the functioning of applications. The cache of the device should be cleaned regularly to avoid confusion
4. Outdated version of the Play Store app: It is always important to use the updated version so as not to compromise the functioning of the Google Play app

How to fix Play Store stuck or not working

A) Check the SD card and phone storage space

All applications and device data are usually loaded directly into the phone memory or SD card (if connected). Hence, it is essential to check that the phone memory or SD is not completely full. Memory full can be the real reason why the "Play Store download stuck at 99%" problem occurs. Make sure you get rid of all unnecessary applications or use software that can clean cache on Android automatically and thoroughly.

B) Check your Wi-Fi or cellphone connection

Sometimes it's not the phone that's faulty and the root cause could be the Internet connection. If the internet is slow or unstable, the Play Store may also fail and app downloads always crash. So make sure your device has a stable network connection to fix the problem. Then try to re-download the application and check if the problem is still there.

C) Repair Play Store apps

Google Play Store does not work or crashes even if some components of the app are corrupted. To solve this problem, you need good software that is able to tackle this problem. The only software solution that can fix android system and therefore also Play Store app is dr.fone – Repair (Android), a popular software for its ability to solve problems such as startup problem, black screen, phone locked etc ...

Here is the complete guide that will help you understand how dr.fone can completely fix the Play Store problem. First download and install dr.Fone on your Windows PC:

After installation this initial screen will open:

Step 1: Connect the device

From the main interface of the program touch the mode "Repair". Then connect your mobile to the computer via its USB cable.

Now, follow the onscreen instructions to boot your Android phone into download mode. Once finished, you can download the suitable firmware package by pressing the “Next” button. Don't worry, the program will automatically detect the most suitable firmware for your device.