[Android] Error 504 when downloading apps? | androidbasement - Official Site

You finally found the app you needed and started the download from the Google Play Store but suddenly a message appears unknown error 504? Nothing appears written except this error (as seen from the image above). How to solve the problem? Where to look for information to fix it and what is the cause of the 504 error? In this article we will try to answer all these questions and do a bit of order because on the net there are many guides but often contradictory. To be precise, we will provide 4 solutions to solve the504 error when downloading any app from the Google Play Store.

Unfortunately it must be said that this error is more frequent than one can imagine. Every day, thousands of users are affected and the way the error appears is always the same: the user accesses Google Play, finds the desired app and clicks DOWNLOAD. But as soon as the download starts, the 504 error appears.

Causes of Error 504

Before seeing the solutions it is good to provide more details on this error and understand why it occurs. L'Error 504 occurs during the process of downloading an app or game from the Play Store and is a type of gateway timeout error. Below we want to list the possible ones causes behind the 504 error, and that hinders the download of an application through the Google Play Store.

1. The download process was not followed correctly
2. Slow internet connection (sudden interruption of the internet connection creates a download block)
3. Lack of mobile data networks (no network, weak network or network failure)
4. Unknown data collision (online data error)
5. Timeout del gateway
6. Google Play Store error
7. HTTP error (when using the unsecured method to access the download process)
8. Low memory on the Android phone

Possible Solutions to Error 504

The solution for the error code 504 problem is very important to avoid getting stuck in the application download process. Below you will find 4 possible solutions that we hope will allow you to eliminate the 504 error while downloading the new apps.

Solution 1: Remove and add Google account

The first solution to try is definitely to remove and then put back your Google account on your Android device. Here's how to do it.

From your mobile / tablet go to Settings -> Accounts -> Google -> Remove account

Now go to Settings> Applications, select Google Play Store and then click on the "Finish", "Clear data" and "Clear Cache" buttons

Then go back to Settings> Accounts> Google and add your Google account again

After adding your Google account you will need to restart your Android device and configure Google settings by accepting all terms and conditions.

Finally, go to the Google Play Store and update or reinstall the Play Store app again.

This should probably fix the 504 error problem, otherwise see the following workarounds.

Solution 2: Close running app

When we log into our mobile, we access so many apps, some hidden that always work in the background. Unknowingly, a number of apps keep running in the background, consuming data and storage capacity. You can get rid of them by deleting such running apps by following these steps

> Go to Settings

> Apri l’Application Manager

> Select Manage applications

> Select all apps running in the background and clear them

Now update the Play Store to free up space. The steps to take are these:

> Go to Settings

> Select "Application Manager"

> Click on "Google Play Store"

> Select "Finish"

> Then click on "Clear data"

> Finally select "Clear cache"

This will free up space on your device, as storage space is the cause of the problem in the download process many times.

Solution 3: Reset app settings

Resetting app preferences is also a possible solution to the problem as it allows you to update the default settings. The required steps are as follows:

> Go to Settings

> Select "App"

> Select "Other"

> Click "Reset app preferences"

> Select "Reset app"

> Press "OK"

This will reset your preferences for apps such as restricted permissions, disabled apps, background data for restricted app, notifications, etc… And most importantly, this process won't make you lose your data or apps.

Solution 4. Install VPN

Le VPN they are virtual private networks used to access your data securely across the network, just like a firewall works on your system, similarly it works online.

In case your public network is causing the error while downloading the app through the Play Store, you have the option of using a VPN application to fix the problem. You can follow the steps below to install a VPN application.

> Visit the Google Play Store

> Find a reliable VPN application and download it (we recommend Cyberghost VPN for Android)

> Installa l’app VPN

> Open the VPN application, select the country / nation

> Select Connect

> You can now download any app from the Play Store