My Samsung is not receiving and making calls [Solved]

When you buy a used or new cell phone, it is possible that it is there is a fault in the system
If the mobile is not new, these possibilities diminish, although they are not excluded. This can be the reason for numerous factors, however, it can be solved by experienced technicians, without the need to change the cellphone.

There is also a remote possibility that the fault is in the internal system of the Samsung cell phone and this it is irreparable, although this is almost never the case. If it is a factory failure of the mobile phone and for this reason it is not possible to receive calls or make calls, the shop where it was purchased (in the case of a new mobile phone) has the obligation to change device with another fully functional.

In the event that it is a used phone, and the failure is irreparable, I will be the responsibility of the former owner find the solution.

Index

• Why am I not receiving or making calls on my Samsung mobile?
• Why can't I receive / make calls from my Samsung mobile?
• What to do when I cannot receive or make calls on my Samsung mobile?

Why am I not receiving or making calls on my Samsung mobile?

We all agree that today's Samsung mobile phones fulfill many more functions than just receiving and making calls. However, it is one of the essential basic functions so most of the users use a cellphone.

It seems absurd that a Samsung cellphone cannot receive calls, it makes us think “that's why I bought it”. But yes, there is a possibility that your Samsung mobile it was sold with a manufacturing defect or simply present a problem that you can definitely solve on your own.

One of the most common reasons is the bad positioning of the SIM
To make sure you have the SIM positioned correctly, check the slot in the tray it is placed in and make sure all edges fit together. The SIM may be able to move after the Samsung phone is hit or dropped.

The mobile can carry more options in its system configuration so that it cannot receive or make calls. One of them is that you have Activate call forwarding or AIRPLANE mode. You can check this in the mobile settings and call options.

Why can't I receive / make calls from my Samsung mobile?

The possible solutions for which your Samsung mobile phone has problems with receiving and sending calls are:

• Go to a professional technician. In case the manual change in the call setup didn't work, you can try to go to an experienced cell phone technician so that he can check if the problem is inside the cell phone, for example that the signal antenna is been damaged internally, or has moved
• Turn airplane mode on and off. This can work when there is a slight lack of signal or you are in "emergency call only" mode
• Call blocking by the telephone company. If we have tried to solve this problem ourselves, via the configuration or settings of the Samsung mobile and it did not work, the next thing is to call the operator to make sure that we have not blocked calls from our mobile by mistake
• Check if you have defined only a few contacts with whom you can exchange calls while you have blocked to other contacts. You can do this by checking the call and contact settings

What to do when I cannot receive or make calls on my Samsung mobile?

Check carefully in the settings of the mobile, in the option calls or contacts. There we can make sure what is wrong and try to fix it, for example we have changed the reception of calls only for some contacts, or is set to flight mode, notteThe "do not disturb".

In case the cellphone has no signal, it is an indication that the problem may be with the SIM or the internal antenna of the Samsung mobile phone.

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